Final Ank's Privacy Policy —
Your Data Is Safe With Us

Final Ank is one of Bangladesh's most trusted online gaming platforms. Our privacy policy has been designed to strengthen that trust even further. When you register, play games, or use our services on Final Ank, you provide certain personal information. This privacy policy explains in detail how that information is collected, how it is used, and how it is kept secure.

Final Ank believes that every user's privacy is a fundamental right. We therefore never collect your personal information unnecessarily and never sell it to third parties. This privacy policy applies to our website, mobile app, and all associated services.

By using our platform, you automatically consent to this privacy policy. We therefore encourage you to read it carefully before you start using the platform. If you have any questions, please reach out to our support team.

Final Ank collects only the information necessary to provide our services. We collect two types of data — information you provide directly, and information collected automatically.

Directly Provided Information:

• Name, email address, and mobile number (collected at registration)
• Date of birth and National ID number (for age verification)
• BKash, Nagad, or Rocket number (for payment processing)
• Profile photos or documents uploaded directly by the user
• Messages and information submitted through support tickets

Automatically Collected Information:

• IP address and device information (browser, operating system)
• Gaming activity and login history on the platform
• Browsing data collected via cookies and tracking technologies
• Transaction History & Amounts

Final Ank uses your personal information only for specific, legitimate purposes. Below is a complete list of how we use your data:

Final Ank never sells your data to advertising companies. We only share information with third parties when it is strictly necessary to deliver our services — such as with payment gateways or age verification providers.

Final Ank applies industry-leading security measures to protect your personal information. At the heart of our privacy policy is an unwavering commitment to data protection.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, protecting your information from interception in transit.
• Encrypted Database: All sensitive data stored on our servers is protected by advanced encryption algorithms.
• Two-Step Verification: Two-factor authentication (2FA) is available for account access.
• Regular Security Audits: Our systems are regularly audited by independent cybersecurity experts.
• Restricted Access: Only authorized personnel can access your data, and every access is logged.
• Data Backup: Your data is securely backed up across multiple locations to prevent loss in the event of any technical issue.

Final Ank's website and app use cookies and similar tracking technologies. These tools help us serve you better and enhance your gaming experience.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. Without them, the platform will not function properly.
• Performance Cookies: Used to analyse usage across different sections of the platform, helping us identify slow pages or technical issues.
• Functional Cookies: Used to remember your preferences, language settings, and other personalized configurations.
• Analytics Cookies: Used to understand user behavior, helping us improve the overall gaming experience.

You can manage cookies through your browser settings. Please note, however, that disabling certain cookies may cause some Final Ank features to not work as intended.

Final Ank is fully committed to your privacy. We never sell your personal information and do not share it unnecessarily. However, limited information may be shared in the following circumstances:

• Payment Processor: Shared with mobile banking providers such as bKash, Nagad, and Rocket solely to process transactions.
• Age Verification Authority: To verify 18+ status in compliance with legal requirements.
• Law Enforcement: Relevant information may be disclosed in response to a court order or legal obligation.
• Security Auditor: Limited data is shared with independent security experts solely to ensure platform security.

You have full control over your account information on Final Ank. Under our privacy policy, you are entitled to the following rights:

• Right of Access: You have the right to know what information we hold about you. Contact our support team at any time to request this information.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request the deletion of your data; however, some information may need to be retained for legal reasons.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Withdraw Marketing Consent: You can unsubscribe from promotional emails or messages at any time.

To exercise any of these rights, please contact our support team. We will endeavor to respond to your request within 30 business days.

Final Ank retains your personal information only for as long as it is needed — no longer. Retention periods are determined by the type of data and the purpose for which it was collected.

• Account Information: For the duration the account is active and for 5 years after closure (as required by law).
• Transaction Records: Minimum 7 years — to comply with financial regulations.
• Cookie & Session Data: Upon session end, or a maximum of 30 days.
• Support Contact: Up to 6 months after the issue is resolved.
• Gaming Log: Up to 1 year, after which it is stored anonymously.

Once the retention period expires, data is securely deleted or fully anonymised.

Final Ank strictly prohibits anyone under 18 from using the platform. In line with our privacy policy and responsible gaming policy, we do not knowingly collect any data from minors.

Age verification is mandatory at registration. If we discover that a user is under 18, the account will be immediately closed and all collected data will be deleted.

Final Ank may update this privacy policy from time to time. We will notify you of any significant changes before they take effect. Updated policies become effective from the date of publication.

If you have any questions or concerns about this privacy policy, please contact us:

• Email: [email protected]
• Support Page: View Our FAQ
• Live Chat: Available after logging in to the platform